Green Hills Public Library District Joins SWAN January 29, 2019
Welcome, Green Hills Public Library District!
On January 29th, the Green Hills Public Library District will join the SWAN library consortium! With this new addition to the SWAN community comes access to over 10 million items at 97 libraries. SWAN and Green Hills staff have been hard at work preparing for the switch, and we want to share some information about what you can expect before and after January 29th:
Monday, January 28
While Green Hills patrons can check out items at the library, most features in the online catalog will be unavailable. This includes access to My Account, renewing items online, placing holds, and viewing what items are on shelf. Additionally, self checkout in the library will be disabled.
Don’t worry, all of your existing holds and checkouts will transfer over!
Tuesday, January 29
The big day! All online features will be available once starting when the library opens. Starting today, Green Hills patrons will use the new SWAN catalog, which can be accessed the same way you reached it before. The new catalog will look a little different, but will function the same way. In fact, the biggest difference will be the appearance of items at other SWAN libraries.
Some tips for those new to SWAN
Although many Green Hills patrons are familiar with SWAN, we thought we’d share a few pointers:
- If you see an item in the catalog that belongs to another library, you can place a hold and the item will be delivered to your library a few days after it’s available.
- You can update your notification preferences in My Account > Personal Information > Preferences. For additional help, refer to our YouTube tutorial.
- Resource sharing is great, but we know patrons want access to their library’s new materials first. Our dynamic holds system prioritizes local patrons getting local materials, so you’ll still have access to Green Hills materials before patrons at other SWAN libraries.
- Your Green Hills Public Library District card can be used at any other public library in SWAN.
If you have any questions about SWAN, don’t hesitate to reach out to the staff at your library!